Returns Policy

Return requests or damaged product claims are to be submitted within 15 days from date of shipment arrival through our “Contact Us” page. Our customer service team will respond back to you regarding any additional information.

You will be provided with a Return Authorization Number (RAN), once approved, and any other necessary information to include with the shipment. Please do not return any items without Return Authorization.

Products must be unopened and in their original packaging. You are responsible for the product to be returned undamaged or lost by the shipping company. Be sure to pack the product sufficiently to avoid damage.

You will be responsible for the return shipping costs unless the product is damaged in shipping. Picture proof will be required. Original shipping costs are non-refundable.

The refund will be processed within 5 business days upon receipt of the shipment. After processing, it may take up to 10 business days for you to receive your refund via your original payment method.